Privacy Policy

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Contact us through our website forms, email, or phone — including your name, email address, phone number, company name, and the content of your message.
• Request services or quotes — including project details, technical requirements, billing information, and business contact details.
• Communicate with us via email, telephone, or other channels — including records of correspondence and any information you choose to share.
• Subscribe to communications — such as newsletters, industry updates, or marketing materials, where you provide your name and email address.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device information: IP address, browser type and version, operating system, device type, and unique device identifiers.
• Usage information: Pages visited, time and date of visits, time spent on pages, click patterns, referring URLs, and other browsing behavior.
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your inquiries, provide quotes, deliver our services, and fulfill contractual obligations.
• Communication: To communicate with you regarding your requests, projects, account information, and service updates.
• Site Improvement: To analyze usage trends, diagnose technical issues, and improve the functionality and user experience of our Site.
• Security: To protect the security and integrity of our Site, services, and systems, and to prevent fraud or unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• Marketing: With your consent, to send you information about our services, industry insights, and relevant updates. You may opt out at any time.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our processing of your personal information is based on the following legal grounds:

• Consent: Where you have given consent for specific processing activities.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, ensuring security, and communicating with clients, provided these interests do not override your privacy rights.
• Legal Obligation: Where we need to comply with a legal or regulatory obligation.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, with notice provided.
• Protection of Rights: We may disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods are determined based on the nature of the information, the purpose for which it was collected, and any legal or regulatory requirements that mandate specific retention periods.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Restriction: Request restriction of processing of your personal information.
• Portability: Request transfer of your data to another service provider, where technically feasible.
• Objection: Object to processing based on legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at support@paijing.shop.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance functionality and analyze usage. We use Essential Cookies, Analytics Cookies, and Preference Cookies. You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other lawful transfer mechanisms.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically.

13. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

• Email: support@paijing.shop
• Phone: +86 18657835562
• Company: Kunming Paijing International Trade Co., Ltd.
• Address: 云南省昆明市五华区大观街道东风西路145号香宫国际大厦KB3234号L, Kunming, Yunnan Province, China